Mondovi Dental
Fayetteville

Sharon Bazen

★★★★★ Jul 27, 2022

Bill Finch

★★★★★ Jul 20, 2022

Went for a cleaning with foam for the first time... she was great! Appointment started right on time... very appreciated, and a very friendly group!

Melanie Toner

★★★★★ Jul 16, 2022

We are always treated with great care!

Lisa McCarthy

★★★★★ Jul 16, 2022

Dr. Stevener, Rob and the Administrative Support team are excellent!!! I recently had a tooth infection and needed to be seen the same day I called and they saw me within a few hours. Their Periodontal Clinician is fabulous too!! The medical expertise and state of the art equipment is definitely why I chose this group in 2017 when I moved back to Syracuse. Their kindness goes above and beyond all that. I cannot recommend them highly enough!

Midge Daviau

★★★★★ Jul 13, 2022

Marion Bregande

★★★★★ Jun 30, 2022

Bruce Parsons

★★★★★ Jun 23, 2022

Always Courteous and professional never make me wait for long

Steve Houghton

★★★★★ Jun 21, 2022

CARR DAVID

★★★★★ Jun 18, 2022

Paul Ruterman

★★★★★ Jun 18, 2022

Carlos Roldan

★★★★★ Jun 17, 2022

Great experience at Mondovi Dental

Carole Greene

★★★★★ Jun 08, 2022

Stopped by office in middle of busy day and dentist took me immediately even though it was not an emergency, just a chipped tooth. Thank you!

Mauri Stott

★★★★★ May 24, 2022

Always professional and friendly, and always do an excellent job. Wish I'd had dentists like this as a kid!

Paula Straughter

★★★★★ May 19, 2022

Thank you Mondovi Dental. Especially to my Dental Hygienists Pam . Thank you for your special attention in cleaning my teeth and reminding me how important it is to use the water pik Thank you again Paula S

Elias

★★★★★ May 17, 2022

I needed to find a place quickly to look at an issue that I developed. After calling numerous places and getting rejected, Mondovi Dental quickly accepted me and scheduled me to come in the morning after. I was able to get my issue looked at and take the necessary steps. Everyone I interacted with seemed kind and respectful, mostly the young man at the front!

Jean Arns

★★★★★ May 11, 2022

Shafu Vakil

★★★★★ May 06, 2022

Got a filing done. It was quick and smooth.

Tracey Gilgallon

★★★★★ May 05, 2022

I was very stressed because I have bad experiences at the dentist before coming here. I still get anxious but everyone was very nice.

Ed Veaudry

★★★★★ May 05, 2022

Lauretta O'Connor

★★★★★ May 03, 2022

First dentist office I haven’t dreaded going to! Dr. Procopio has an excellent bedside manner. All staff I have come across have been both pleasant and professional with the ability to put you at ease. Highly recommend!

Julianne Barton

★★★★★ May 03, 2022

Yvonne Ruiz-Gilmore

★★★ Apr 30, 2022

The work that was done was great but for the second time I was overcharged after my insurance was applied by the office people because incorrect coding was used. When I mentioned the astronomical amount I was paying for one filling the girl at the counter just looked at me with blank look on her face and continued to wait for me to hand her the money without bothering to check into it. I had to go out to my vehicle and call my insurance company to verify that I was indeed being overcharged. I’m not sure if the billing is being done incorrectly on purpose or not but as I said this was the second time it has happened and enough for me to question the integrity of this business. In my opinion patients should not be billed anything UNTIL the insurance has paid their share as most other places do it. Looking pretty shady and from my perspective they need to pick up their game or I’m out!

Jennifer Barrows

★★★★★ Apr 29, 2022

Donna Rugino

★★★★★ Apr 22, 2022

Lorena Gardner

★★★★★ Apr 22, 2022

My family has been going to Stephen Procopio for years now, always a pleasant experience. Ashley VanAuken is very gentle and sweet one of the best!!!

Paul McLaughlin

★★★★★ Apr 21, 2022

Stephen Kerr

★★★★★ Apr 20, 2022

Arthur Allen

★★★★★ Apr 08, 2022

Bobbie Jo Wilson

★★★★★ Mar 18, 2022

Brenda Barlow

★★★★★ Mar 15, 2022

Tina Leatherland

★★★★★ Mar 01, 2022

Dr. Procopio's the best!

Caroline Barrows

★★★★★ Feb 24, 2022

Jessica Murray

★★★★★ Feb 23, 2022

My daughter does not like needles at all. They were so good with her. They let her try without meds first to see if she would be ok since it was a minor cavity. They are so patient.

Jenna Compeau

★★★★★ Feb 18, 2022

Dr. Stevener & all of the hygienists have been great! I called with an emergency and they got me right in.

Gail Tyndall

★★★★★ Feb 17, 2022

The hygienist was knowledgeable, considerate and excellent at her job. The dentist was as well.

Tommy Burke

★★★★★ Feb 15, 2022

Great customer service and quality dental work.

Runa Acharya

★★★★★ Feb 04, 2022

I have been going to this practice for over three years. Dr. Procopio is excellent in both his skills and beside manners. All of the office staff is exceptional as well-they go above and beyond to help their patients. Wait time has always been minimal to none. Highly Recommend!

Charles Coakley

★★★★★ Jan 27, 2022

Pamela Keenan

★★★★★ Jan 26, 2022

Jennifer was wonderful. Gentle yet thorough. The entire staff is friendly and courteous.

Diane Paul

★★★★★ Jan 23, 2022

Mondovi Dental does not disappoint! I am reminded each visit of how wonderful Dr. Procopio and the amazing staff and services are! Thank you!

Lorraine Maggio

★★★★★ Jan 21, 2022

Stuart Sloane

★★★★★ Dec 29, 2021

John Decker

★★★★★ Dec 17, 2021

Terrific staff. Very friendly and welcoming! Excellent Dentists.

Lori McWhite

★★★★★ Dec 09, 2021

Knowledgeable. Helpful. Helped me smile again!!!

Jason & Pamela Hartsell

★★★★★ Nov 22, 2021

william hurd

★★★★★ Nov 12, 2021

Nick DeSocio

★★★★★ Nov 06, 2021

Karen Salce

★★★★★ Oct 09, 2021

Absolutely love Mondovi Dental! They are quick, efficient and very thorough! And the staff is incredible! Dr. Procopio is the best! He was so great with my daughter when she broke a couple teeth playing softball!

Giovanni Valentino

★★★★★ Sep 30, 2021

jOHNNY jACKS

★★★★★ Sep 30, 2021

I would highly recommend Mondovi Dental to anyone who wants great service!

stacy kleiman

★★★★★ Sep 29, 2021

Waleed Al taie

★★★★★ Sep 27, 2021

Diana Marocco

★★★★★ Sep 02, 2021

Dr. Procopio and Amanda are always professional

Diane Lewis

★★★★★ Aug 18, 2021

Great staff. Always try to accommodate your needs. Thumbs up for Dr. Procopio, he’s the best??

Magda Karagiannis

★★★★★ Jul 27, 2021

Everyone in the office is very friendly and very professional! The fact that I get fast service, and a job excessively well done, says it all! Thank you!

Kiley Kingma

★★★★★ Jul 21, 2021

I've been here twice now, and they always get me in and out quickly. Super friendly DR and nice staff. Seems very thorough !

TammyLynn Lowe

★★★★★ Jul 08, 2021

patrick commeret

★★★★★ Jun 26, 2021

Ja d

★★★★★ Jun 15, 2021

Maddie burns was the best dentist you could ask for. If you are looking for a dentist she is someone you should ask for. 10/10 would recommend. They are full of the sweetest people that get work done.

Heather Brothers

★★★★★ Jun 03, 2021

Michelle Berry

★★★★★ May 26, 2021

My son is some what new to the practice and absolutely loves it there ! Everyone is so nice and Dr Procopio is awesome , no more switching dentist for us !!!

Katie Knoll

★★★★★ May 14, 2021

The staff was very welcoming and no one made me feel bad for my long lapse between cleanings! The hygienist was quick and gentle!

John Stewart

★★★★★ May 14, 2021

Great service

Bob Fallert

★★★★★ May 12, 2021

Brian Stone

★ May 08, 2021

Since being taken over by Mondovi Dental, this practice has gone downhill in terms of their billing. I routinely get bills that are inaccurate and not on agreement with my insurance company. I've talked with their billing department repeatedly and they never correct their records. I've been a patient here for 20 years but have decided to leave. It just isn't worth the headache of dealing with their billing office.

Mirnesa Zahirovic

★★★★★ Apr 19, 2021

Great and friendly staff!! I have been with this practice for years and never had any issues. My hygienist Pam is the best!! She does an awesome job with my teeth and is very kind human!! Dr. procopio rocks!! Thank you for everything ?

Benson

★★★★★ Apr 16, 2021

Dr. Procopio is a 12 on a scale of 1 to 10! I've been to many dentists in my life, he is absolutely the best, hands down! His staff is awesome also. Can't say enough about this office, everyone is so very nice, competent and caring.

Janet Willson

★★★★★ Apr 10, 2021

Thank you for resolving an issue I had.

Jaime Jacobson

★★★★★ Apr 08, 2021

Staff is great with children and adults. My kids look forward to their cleanings. Like many people, I have some "sensitive" spots along my gumline. Hygienists always ask in advance where they are and check in during cleanings to make sure that I'm comfortable. Highly recommend.

Mark McKee

★★★★★ Apr 06, 2021

Ellen Albanese

★★★★★ Apr 01, 2021

Dr Steve Procopio is the best dentist hands down!! His assistant, Riley, is also awesome!!! Great team work to give best dental care to their patients!! Never a wait!

Diane Hubbs

★ Mar 29, 2021

Absolutely the worst. Besides that they are consistently canceling appointments, the dentist is arrogant and the office staff is unprofessional. I strongly advise going somewhere else. They billed insurance incorrectly and under a dentist that did not take my insurance yet they copy of the bill sent to me was in the name of the dentist that did take my insurance. I pointed out the discrepancy to the office manager who was going to look into it, have it corrected and call me back. None of this happened. They now won't return calls or allow me to speak to the office manager. Last contact I had they stated to pay the bill because they no longer take my insurance yet they did at the time of the procedure. This is FRAUD. I now have to contact a lawyer.

SB Dubs

★ Mar 29, 2021

Service was fine but billing is ridiculous. Website shows taking my insurance. My insurance company list them as taking my insurance. After receiving care, they now say the the particular dentist that did the work does not take my insurance. They even sent separate bills to me and the insurance. The bill to me is from the group, but the bill to insurance if from that individual dentist. I would consider this as fraud. Go somewhere else.

Sarah Slifka

★★★★★ Mar 23, 2021

Diane Lemon

★★★★★ Mar 15, 2021

Courteous and professional service. As soon as you walk in the door, receptionist great, Pam -Dental Hygienist, 10 stars, and Dr. Procopio is the best.

deepika sharma

★★★★★ Mar 09, 2021

Awesome place to work. Everyone is awesome.Funny place to work. Dr P is great.??

Zachary Z

★★★★★ Feb 22, 2021

Amazing dental experience. Awesome staff, I had Pam help me today with a number of things and she made it easy and painless. Thanks again!

Brian Robbins

★★★★★ Feb 09, 2021

The dentist took me in early and I was done in 15 minutes. Mondovi is my new dentist.

Myron Thurston

★★★★★ Feb 02, 2021

I love Mondovi! Everyone there is so wonderful to work with.

Daniel Smorol

★★★★★ Jan 12, 2021

Dr. Procopio and staff are pros! Highly recommend.

Christine Byrns

★★★★★ Dec 10, 2020

I have been a patient of Dr Procopio for decades!! The hygienist are absolutely amazing! I love my dental visits and look forward to seeing them! They do such an awesome job and are so super gentle & efficient!! I always recommend to everyone! I have never had a bad experience in the 24 years I have been going there! Always comfortable & the work they do is above & beyond what you would expect! Thank u all!! The office lovlies are always so pleasant!

Daria Larson

★★★★★ Nov 23, 2020

I’ve been going to Dr.Procopio since I was young but this was my first time back since it became Mondovi dental. He still remembered me after all this time which was great, really makes you feel at home! The staff is still exceptionally friendly and accommodating, especially the receptionist! My hygienist Jennifer was amazing. Would definitely recommend this place, from someone who isn’t a fan of dentist appointments, they really make you feel comfortable.

Shannon Atkins

★★★★★ Nov 23, 2020

Brittany Enders

★★★★★ Nov 23, 2020

Erin Ponticello

★★★★★ Nov 17, 2020

Grant Chamberlain

★★★★★ Nov 13, 2020

Love mondovi dental, I travel there from half an hour away, and would recommend it to anyone.

Rebecca Hija

★★★★★ Oct 12, 2020

I love this office! Every staff person I've ever had is super friendly and makes me feel welcome. Also, they’re not constantly cancelling my appointments like my last dentist office.

Kay Friedman

★★★★★ Oct 07, 2020

I actually recommended The Mondovi Dental - Fayetteville office to a friend on the way back to work from my Appointment yesterday. Erin was wonderful (I even told her it was the most pain free Teeth Cleaning I have ever had - REALLY! (And my mother was a dental hygienist for OVER 50 years) and Dr. Procopio is the BEST!!!

linda hall

★★★★★ Sep 28, 2020

Mondovi Dental in Fayetteville is the place to go for regular preventative services or repair procedures. I absolutely love their staff and great service! Erin did a terrific job cleaning my teeth!

Matt Kent

★★★★★ Sep 25, 2020

Dr. Procopio and Riley are amazing!!! Very easy to talk with. They made me feel cared about. I have finally found a dentist that really cares. I would give this 10 stars for a rating if I could!! Thank you ?

Jenny Monroe

★★★★★ Sep 11, 2020

I have been going to Mondovi Dental since I was little probably about 20 years now. My last visit was my first time with the dental tech Erin (I believe this was her name) she was amazing! She made me feel so comfortable and we communicated with one another about our babies. Dr Stevener was as charming as always! Thank you for the best dental appointment anyone could ask for!

Tommy Smetanka

★ Aug 18, 2020

I had all my teeth pulled out last September in Elmira at Mondovi. Due to the the covid-19 they were not able to finish and closed for good. I called Mondovi in Fayetteville New York and told them my situation. I was told they would get back with me after checking out my records. Well that never happened and in heve been waiting for almost 2 weeks and nothing has happened. I paid over $6,000 to Mondovi to have my dentures set correctly and I WILL HAVE TO GET A NEW DENTIST TO TAKE CARE OF THIS PROBLEM. IT'S VERY SAD THINGS LIKE THIS HAPPEN.

Matthew Button

★★★★★ Jul 16, 2020

Joseph E

★★ Jul 09, 2020

I recently went in just to find out that virtually every previous employee has now been replaced. No explanation of anything. I then went to check out and was informed there is a $20 additional Covid fee. When I went to inquire about it they said it was to offset the additional material needed to cover their costs. I told them that I do not mind covering additional costs but I did not see anyone wearing anything other than what they usually did . Not to mention a two or three dollar per patient additional fee should cover any additional costs not $20. Regardless, I should have been informed of this additional $20 fee when my appointment was made, Not after being a captive audience. I have been a patient at this office for many years and it was, by far, my favorite place. Now After changing over to Mondovi, the lack of any explanation of any changes, and not getting the customer service I used to, I am seriously considering transferring my family to another office.

SRaihan Silpa

★★★★★ Apr 17, 2020

Good

Carlos Roldan

★★★★★ Mar 13, 2020

T Del

★★★★★ Mar 03, 2020

S. B.

★ Feb 27, 2020

I used to like this practice but it's become impossible to schedule cleanings every 6 months. I have had a few different hygienist in the last couple of years so it appears that they can't keep people. The newest issue was they called me three business days before my scheduled cleaning and told me they needed to reschedule it. They cancelled my appointment and told me they are booked for 6 months! That makes it so there is a year in between my cleanings. I will be looking for a new dentist.

Patricia Bullen

★★★★★ Dec 21, 2019

Thankyou for being patient and caring and understanding staff.

Eric Schuster

★★★★★ Dec 07, 2019

10+ on the satisfaction scale.

Lou “Lou” Neuburger

★★★★★ Dec 06, 2019

Our family has visited this office since Dr. Procopio came to Fayetteville 30 years ago. His skill and the friendly staff have helped guide two generations dental health. We couldn't recommend this staff any more highly.

Laurie Wehner

★★★★★ Nov 29, 2019

10... everyone very friendly and helpful Love Dr P and Ashley who cleaned my teeth very professional and caring. Even the ladies at the front desk were smiling and helpful.

Carrie Chaires

★★★★★ Nov 08, 2019

Jen Ceratt-Meaker

★★★★★ Oct 26, 2019

My sister in law told me about them years ago. Figured I'd give them a try, absolutely love them... I drive 40 minutes one way but it's worth it.

Jeanne Chu

★★★★★ Oct 18, 2019

I just adore my hygienist; she's really thorough and fun, too. And everyone I've come into contact there is great. I look forward to initiating my Six-Month Smile treatment.

Hbomb 93

★★★★★ Sep 24, 2019

Janet Schuster

★★★★★ Aug 27, 2019

Absolutely wonderful for service and professionalism. I highly recommend to everyone?

Jeff Kraft

★★★★★ Aug 16, 2019

Mary Ann Perlman

★★★★★ Jun 21, 2019

Rebecca Miller

★★★★★ May 08, 2019

Kelley Burt

★★★★★ Apr 16, 2019

Brian Van Hoose

★★★★★ Sep 17, 2018

Woke up with left side of my face swollen and pain in upper jaw. Called and they got me in within 20 minutes. Dr Procopio was very professional, laughed & joked to ease my anxiety. In and out within 1 hour tooth pulled and all! First time here. Would recommend this office to everyone.

Jeff Friedman

★★★★★ Dec 18, 2017

I just had my first appointment at Dr. Procopio's office after recently deciding to change dentists/dental hygienists. I have to say that EVERYONE in the office was super pleasant, professional and courteous AND Kristen, my dental hygienist was outstanding! She was very thorough, friendly and professional. (Plus my teeth never felt so clean and polished - REALLY!). When I met with Dr. Procopio he too was super friendly and professional. (Oh yes, and there was no long wait in the waiting room to be called in for my appointment) I would highly recommend Dr. Procopio and his team!

Susan Cangemi

★★★★★ Nov 29, 2017

I changed dentist do to my dentist retiring Had a tooth pulled on my second visit made me feel a lot less scared .Every one was very kind.?

Susan Curran

★★★★★ Oct 18, 2017

Best dentist office ever.

Patrick M

★★★★★ Feb 16, 2017

The best dentist, and dental office, in CNY.

Zeb Johnson

★★★★★ Aug 30, 2016