4.8
120 Reviews

Sharon Bazen

Jul 27, 2022

— Hi, Sharon! Thanks for taking the time to rate us 5-stars.

Bill Finch

Jul 20, 2022

Went for a cleaning with foam for the first time... she was great! Appointment started right on time... very appreciated, and a very friendly group!

— Thank you for taking the time to provide feedback, Bill. We are happy to hear your kind words.

Melanie Toner

Jul 16, 2022

We are always treated with great care!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Lisa McCarthy

Jul 16, 2022

Dr. Stevener, Rob and the Administrative Support team are excellent!!! I recently had a tooth infection and needed to be seen the same day I called and they saw me within a few hours. Their Periodontal Clinician is fabulous too!! The medical expertise and state of the art equipment is definitely why I chose this group in 2017 when I moved back to Syracuse. Their kindness goes above and beyond all that. I cannot recommend them highly enough!

— Thank you for the kind words Lisa. I'm going to share with the whole team. We love hearing from our happy customers!

Midge Daviau

Jul 13, 2022

— Midge, thanks for your 5-star review!

Marion Bregande

Jun 30, 2022

— Thanks for making us smile! We appreciate such a great review!

Bruce Parsons

Jun 23, 2022

Always Courteous and professional never make me wait for long

— Hi, Bruce! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Steve Houghton

Jun 21, 2022

— Hi Steve, we appreciate you leaving us a review. See you back soon, thank you!

CARR DAVID

Jun 18, 2022

— Thank you for the review Carr, you've really made us smile!

Paul Ruterman

Jun 18, 2022

— Hello Paul! Thank you for the great review, we really appreciate it!

Carlos Roldan

Jun 17, 2022

Great experience at Mondovi Dental

— Thank you so much for your kind words, Carlos. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Carole Greene

Jun 08, 2022

Stopped by office in middle of busy day and dentist took me immediately even though it was not an emergency, just a chipped tooth. Thank you!

— Hi Carole, we love hearing feedback like this from our patients. Thanks again for choosing us!

Mauri Stott

May 24, 2022

Always professional and friendly, and always do an excellent job. Wish I'd had dentists like this as a kid!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Paula Straughter

May 19, 2022

Thank you Mondovi Dental. Especially to my Dental Hygienists Pam . Thank you for your special attention in cleaning my teeth and reminding me how important it is to use the water pik Thank you again Paula S

— Thank you for taking the time to provide feedback, Paula. We are happy to hear your kind words.

Elias

May 17, 2022

I needed to find a place quickly to look at an issue that I developed. After calling numerous places and getting rejected, Mondovi Dental quickly accepted me and scheduled me to come in the morning after. I was able to get my issue looked at and take the necessary steps. Everyone I interacted with seemed kind and respectful, mostly the young man at the front!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Jean Arns

May 11, 2022

— Hi, Jean! Thanks for taking the time to rate us 5-stars.

Shafu Vakil

May 06, 2022

Got a filing done. It was quick and smooth.

— Thank you for the kind words Shafu. I'm going to share with the whole team. We love hearing from our happy customers!

Tracey Gilgallon

May 05, 2022

I was very stressed because I have bad experiences at the dentist before coming here. I still get anxious but everyone was very nice.

— Thank you for the 5-star review, Tracey! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Ed Veaudry

May 05, 2022

— Ed, thanks for your 5-star review!

Dec 31, 1969

Julianne Barton

May 03, 2022

— Thanks for the five-star review, Julianne! We appreciate you taking the time to rate us.

Dec 31, 1969

Jennifer Barrows

Apr 29, 2022

— Thanks for making us smile! We appreciate such a great review!

Donna Rugino

Apr 22, 2022

— Hi Donna, we appreciate you leaving us a review. See you back soon, thank you!

Lorena Gardner

Apr 22, 2022

My family has been going to Stephen Procopio for years now, always a pleasant experience. Ashley VanAuken is very gentle and sweet one of the best!!!

— Thank you for the kind words Lorena. I'm going to share with the whole team. We love hearing from our happy customers!

Paul McLaughlin

Apr 21, 2022

— Thank you for the review Paul, you've really made us smile!

Stephen Kerr

Apr 20, 2022

— Hello Stephen! Thank you for the great review, we really appreciate it!

Arthur Allen

Apr 08, 2022

— Thanks for the five-star review, Arthur.

Bobbie Jo Wilson

Mar 18, 2022

— Hi, Bobbie Jo! Thanks for taking the time to rate us 5-stars.

Brenda Barlow

Mar 15, 2022

— Brenda, thanks for your 5-star review!

Tina Leatherland

Mar 01, 2022

Dr. Procopio's the best!

— Hi Tina, we love hearing feedback like this from our patients. Thanks again for choosing us!

Caroline Barrows

Feb 24, 2022

— Thanks for the five-star review, Caroline! We appreciate you taking the time to rate us.

Jessica Murray

Feb 23, 2022

My daughter does not like needles at all. They were so good with her. They let her try without meds first to see if she would be ok since it was a minor cavity. They are so patient.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jenna Compeau

Feb 18, 2022

Dr. Stevener & all of the hygienists have been great! I called with an emergency and they got me right in.

— Thank you for taking the time to provide feedback, Jenna. We are happy to hear your kind words.

Gail Tyndall

Feb 17, 2022

The hygienist was knowledgeable, considerate and excellent at her job. The dentist was as well.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Tommy Burke

Feb 15, 2022

Great customer service and quality dental work.

— Thank you for the kind words Tommy. I'm going to share with the whole team. We love hearing from our happy customers!

Runa Acharya

Feb 04, 2022

I have been going to this practice for over three years. Dr. Procopio is excellent in both his skills and beside manners. All of the office staff is exceptional as well-they go above and beyond to help their patients. Wait time has always been minimal to none. Highly Recommend!

— Thank you for the 5-star review, Runa! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Charles Coakley

Jan 27, 2022

— Thanks for making us smile! We appreciate such a great review!

Pamela Keenan

Jan 26, 2022

Jennifer was wonderful. Gentle yet thorough. The entire staff is friendly and courteous.

— Thanks for making us smile! We appreciate such a great review!

Diane Paul

Jan 23, 2022

Mondovi Dental does not disappoint! I am reminded each visit of how wonderful Dr. Procopio and the amazing staff and services are! Thank you!

— Hi Diane, we appreciate you leaving us a review. See you back soon, thank you!

Lorraine Maggio

Jan 21, 2022

— Thank you for the review Lorraine, you've really made us smile!

Stuart Sloane

Dec 29, 2021

John Decker

Dec 17, 2021

Terrific staff. Very friendly and welcoming! Excellent Dentists.

Lori McWhite

Dec 09, 2021

Knowledgeable. Helpful. Helped me smile again!!!

Jason & Pamela Hartsell

Nov 22, 2021

william hurd

Nov 12, 2021

Nick DeSocio

Nov 06, 2021

Karen Salce

Oct 09, 2021

Absolutely love Mondovi Dental! They are quick, efficient and very thorough! And the staff is incredible! Dr. Procopio is the best! He was so great with my daughter when she broke a couple teeth playing softball!

Giovanni Valentino

Sep 30, 2021

jOHNNY jACKS

Sep 30, 2021

I would highly recommend Mondovi Dental to anyone who wants great service!

stacy kleiman

Sep 29, 2021

Waleed Al taie

Sep 27, 2021

Diana Marocco

Sep 02, 2021

Dr. Procopio and Amanda are always professional

Dec 31, 1969

Magda Karagiannis

Jul 27, 2021

Everyone in the office is very friendly and very professional! The fact that I get fast service, and a job excessively well done, says it all! Thank you!

Kiley Kingma

Jul 21, 2021

I've been here twice now, and they always get me in and out quickly. Super friendly DR and nice staff. Seems very thorough !

TammyLynn Lowe

Jul 08, 2021

patrick commeret

Jun 26, 2021

Ja d

Jun 15, 2021

Maddie burns was the best dentist you could ask for. If you are looking for a dentist she is someone you should ask for. 10/10 would recommend. They are full of the sweetest people that get work done.

Heather Brothers

Jun 03, 2021

Michelle Berry

May 26, 2021

My son is some what new to the practice and absolutely loves it there ! Everyone is so nice and Dr Procopio is awesome , no more switching dentist for us !!!

Katie Knoll

May 14, 2021

The staff was very welcoming and no one made me feel bad for my long lapse between cleanings! The hygienist was quick and gentle!

John Stewart

May 14, 2021

Great service

Bob Fallert

May 12, 2021

Brian Stone

May 08, 2021

Since being taken over by Mondovi Dental, this practice has gone downhill in terms of their billing. I routinely get bills that are inaccurate and not on agreement with my insurance company. I've talked with their billing department repeatedly and they never correct their records. I've been a patient here for 20 years but have decided to leave. It just isn't worth the headache of dealing with their billing office.

Mirnesa Zahirovic

Apr 19, 2021

Great and friendly staff!! I have been with this practice for years and never had any issues. My hygienist Pam is the best!! She does an awesome job with my teeth and is very kind human!! Dr. procopio rocks!! Thank you for everything ?

Benson

Apr 16, 2021

Dr. Procopio is a 12 on a scale of 1 to 10! I've been to many dentists in my life, he is absolutely the best, hands down! His staff is awesome also. Can't say enough about this office, everyone is so very nice, competent and caring.

Janet Willson

Apr 10, 2021

Thank you for resolving an issue I had.

Jaime Jacobson

Apr 08, 2021

Staff is great with children and adults. My kids look forward to their cleanings. Like many people, I have some "sensitive" spots along my gumline. Hygienists always ask in advance where they are and check in during cleanings to make sure that I'm comfortable. Highly recommend.

Mark McKee

Apr 06, 2021

Ellen Albanese

Apr 01, 2021

Dr Steve Procopio is the best dentist hands down!! His assistant, Riley, is also awesome!!! Great team work to give best dental care to their patients!! Never a wait!

Diane Hubbs

Mar 29, 2021

Absolutely the worst. Besides that they are consistently canceling appointments, the dentist is arrogant and the office staff is unprofessional. I strongly advise going somewhere else. They billed insurance incorrectly and under a dentist that did not take my insurance yet they copy of the bill sent to me was in the name of the dentist that did take my insurance. I pointed out the discrepancy to the office manager who was going to look into it, have it corrected and call me back. None of this happened. They now won't return calls or allow me to speak to the office manager. Last contact I had they stated to pay the bill because they no longer take my insurance yet they did at the time of the procedure. This is FRAUD. I now have to contact a lawyer.

SB Dubs

Mar 29, 2021

Service was fine but billing is ridiculous. Website shows taking my insurance. My insurance company list them as taking my insurance. After receiving care, they now say the the particular dentist that did the work does not take my insurance. They even sent separate bills to me and the insurance. The bill to me is from the group, but the bill to insurance if from that individual dentist. I would consider this as fraud. Go somewhere else.

Sarah Slifka

Mar 23, 2021

Diane Lemon

Mar 15, 2021

Courteous and professional service. As soon as you walk in the door, receptionist great, Pam -Dental Hygienist, 10 stars, and Dr. Procopio is the best.

deepika sharma

Mar 09, 2021

Awesome place to work. Everyone is awesome.Funny place to work. Dr P is great.??

Zachary Z

Feb 22, 2021

Amazing dental experience. Awesome staff, I had Pam help me today with a number of things and she made it easy and painless. Thanks again!

Brian Robbins

Feb 09, 2021

The dentist took me in early and I was done in 15 minutes. Mondovi is my new dentist.

Myron Thurston

Feb 02, 2021

I love Mondovi! Everyone there is so wonderful to work with.

Daniel Smorol

Jan 12, 2021

Dr. Procopio and staff are pros! Highly recommend.

Christine Byrns

Dec 10, 2020

I have been a patient of Dr Procopio for decades!! The hygienist are absolutely amazing! I love my dental visits and look forward to seeing them! They do such an awesome job and are so super gentle & efficient!! I always recommend to everyone! I have never had a bad experience in the 24 years I have been going there! Always comfortable & the work they do is above & beyond what you would expect! Thank u all!! The office lovlies are always so pleasant!

Dec 31, 1969

Shannon Atkins

Nov 23, 2020

Brittany Enders

Nov 23, 2020

Erin Ponticello

Nov 17, 2020

Grant Chamberlain

Nov 13, 2020

Love mondovi dental, I travel there from half an hour away, and would recommend it to anyone.

Dec 31, 1969

Kay Friedman

Oct 07, 2020

I actually recommended The Mondovi Dental - Fayetteville office to a friend on the way back to work from my Appointment yesterday. Erin was wonderful (I even told her it was the most pain free Teeth Cleaning I have ever had - REALLY! (And my mother was a dental hygienist for OVER 50 years) and Dr. Procopio is the BEST!!!

linda hall

Sep 28, 2020

Mondovi Dental in Fayetteville is the place to go for regular preventative services or repair procedures. I absolutely love their staff and great service! Erin did a terrific job cleaning my teeth!

Matt Kent

Sep 25, 2020

Dr. Procopio and Riley are amazing!!! Very easy to talk with. They made me feel cared about. I have finally found a dentist that really cares. I would give this 10 stars for a rating if I could!! Thank you ?

Jenny Monroe

Sep 11, 2020

I have been going to Mondovi Dental since I was little probably about 20 years now. My last visit was my first time with the dental tech Erin (I believe this was her name) she was amazing! She made me feel so comfortable and we communicated with one another about our babies. Dr Stevener was as charming as always! Thank you for the best dental appointment anyone could ask for!

Tommy Smetanka

Aug 18, 2020

I had all my teeth pulled out last September in Elmira at Mondovi. Due to the the covid-19 they were not able to finish and closed for good. I called Mondovi in Fayetteville New York and told them my situation. I was told they would get back with me after checking out my records. Well that never happened and in heve been waiting for almost 2 weeks and nothing has happened. I paid over $6,000 to Mondovi to have my dentures set correctly and I WILL HAVE TO GET A NEW DENTIST TO TAKE CARE OF THIS PROBLEM. IT'S VERY SAD THINGS LIKE THIS HAPPEN.

Matthew Button

Jul 16, 2020

Joseph E

Jul 09, 2020

I recently went in just to find out that virtually every previous employee has now been replaced. No explanation of anything. I then went to check out and was informed there is a $20 additional Covid fee. When I went to inquire about it they said it was to offset the additional material needed to cover their costs. I told them that I do not mind covering additional costs but I did not see anyone wearing anything other than what they usually did . Not to mention a two or three dollar per patient additional fee should cover any additional costs not $20. Regardless, I should have been informed of this additional $20 fee when my appointment was made, Not after being a captive audience. I have been a patient at this office for many years and it was, by far, my favorite place. Now After changing over to Mondovi, the lack of any explanation of any changes, and not getting the customer service I used to, I am seriously considering transferring my family to another office.

SRaihan Silpa

Apr 17, 2020

Good

Carlos Roldan

Mar 13, 2020

T Del

Mar 03, 2020

S. B.

Feb 27, 2020

I used to like this practice but it's become impossible to schedule cleanings every 6 months. I have had a few different hygienist in the last couple of years so it appears that they can't keep people. The newest issue was they called me three business days before my scheduled cleaning and told me they needed to reschedule it. They cancelled my appointment and told me they are booked for 6 months! That makes it so there is a year in between my cleanings. I will be looking for a new dentist.

Patricia Bullen

Dec 21, 2019

Thankyou for being patient and caring and understanding staff.

Eric Schuster

Dec 07, 2019

10+ on the satisfaction scale.

Dec 31, 1969

Laurie Wehner

Nov 29, 2019

10... everyone very friendly and helpful Love Dr P and Ashley who cleaned my teeth very professional and caring. Even the ladies at the front desk were smiling and helpful.

Carrie Chaires

Nov 08, 2019

Jen Ceratt-Meaker

Oct 26, 2019

My sister in law told me about them years ago. Figured I'd give them a try, absolutely love them... I drive 40 minutes one way but it's worth it.

Jeanne Chu

Oct 18, 2019

I just adore my hygienist; she's really thorough and fun, too. And everyone I've come into contact there is great. I look forward to initiating my Six-Month Smile treatment.

Hbomb 93

Sep 24, 2019

Janet Schuster

Aug 27, 2019

Absolutely wonderful for service and professionalism. I highly recommend to everyone?

Jeff Kraft

Aug 16, 2019

Mary Ann Perlman

Jun 21, 2019

Rebecca Miller

May 08, 2019

Kelley Burt

Apr 16, 2019

Brian Van Hoose

Sep 17, 2018

Woke up with left side of my face swollen and pain in upper jaw. Called and they got me in within 20 minutes. Dr Procopio was very professional, laughed & joked to ease my anxiety. In and out within 1 hour tooth pulled and all! First time here. Would recommend this office to everyone.

Jeff Friedman

Dec 18, 2017

I just had my first appointment at Dr. Procopio's office after recently deciding to change dentists/dental hygienists. I have to say that EVERYONE in the office was super pleasant, professional and courteous AND Kristen, my dental hygienist was outstanding! She was very thorough, friendly and professional. (Plus my teeth never felt so clean and polished - REALLY!). When I met with Dr. Procopio he too was super friendly and professional. (Oh yes, and there was no long wait in the waiting room to be called in for my appointment) I would highly recommend Dr. Procopio and his team!

Susan Cangemi

Nov 29, 2017

I changed dentist do to my dentist retiring Had a tooth pulled on my second visit made me feel a lot less scared .Every one was very kind.?

Susan Curran

Oct 18, 2017

Best dentist office ever.

Patrick M

Feb 16, 2017

The best dentist, and dental office, in CNY.

Zeb Johnson

Aug 30, 2016

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ATTENTION: We are closed until Monday, December 2nd. Our voicemail is down. Please use the request an appointment button to contact us. Thank you.

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Mondovi Dental
Fayetteville

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$79

Exam & X-Rays or Free Power
Toothbrush

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$79

New Patient Special

exam & x-rays

REGULARLY $222 - $364

New patients only. Cannot be used with state or federal programs, or combined with other offers. Mention this offer to receive new patient discount. Some restrictions may apply, call for details. Limited time only.

New Patient Offers at Fayetteville, NY Dentist Office Fayetteville,, NY

Free

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Following exam & x-rays

Free Oral-B Power Toothbrush at Fayetteville, NY Dentist Office

New patients only. Cannot be used with state or federal programs or combined with other offers. Limit one offer per person. Product may not be redeemed for cash. Product value up to $20. Mention this offer to receive promotion. If actual product is not available, a replacement of equal or greater value may be substituted. While supplies last.

PRINT
Mondovi Dental - Fayetteville office

315.637.8213

We are conveniently located on Highway 5, across from the Honda dealer.

HOURS

Open Today:
7:30 AM – 5:00 PM

Mon: 7:30 AM – 5:00 PM

Tue: 7:30 AM – 5:00 PM

Wed: 7:30 AM – 5:00 PM

Thu: 7:30 AM – 5:00 PM

Fri: 7:30 AM – 12:00 PM

*Please note office hours are subject to change.

Welcome!

Whether you are a new patient or already part of our family, Mondovi Dental Fayetteville offers a wide range of general dental services, cosmetic dentistry and restorative dentistry for adults and children. If you have any questions, please give us a call.

Patient Reviews  
Mondovi Dental - Fayetteville staff

HOURS

Open today:

Mon: 7:30 AM – 5:00 PM

Tue: 7:30 AM – 5:00 PM

Wed: 7:30 AM – 5:00 PM

Thu: 7:30 AM – 5:00 PM

Fri: 7:30 AM – 12:00 PM

*Please note office hours are subject to change.

PATIENT REVIEWS

Sharon Bazen

Jul 27, 2022

— Hi, Sharon! Thanks for taking the time to rate us 5-stars.

Bill Finch

Jul 20, 2022

Went for a cleaning with foam for the first time... she was great! Appointment started right on time... very appreciated, and a very friendly group!

— Thank you for taking the time to provide feedback, Bill. We are happy to hear your kind words.

Melanie Toner

Jul 16, 2022

We are always treated with great care!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Lisa McCarthy

Jul 16, 2022

Dr. Stevener, Rob and the Administrative Support team are excellent!!! I recently had a tooth infection and needed to be seen the same day I called and they saw me within a few hours. Their Periodontal Clinician is fabulous too!! The medical expertise and state of the art equipment is definitely why I chose this group in 2017 when I moved back to Syracuse. Their kindness goes above and beyond all that. I cannot recommend them highly enough!

— Thank you for the kind words Lisa. I'm going to share with the whole team. We love hearing from our happy customers!

Midge Daviau

Jul 13, 2022

— Midge, thanks for your 5-star review!

Marion Bregande

Jun 30, 2022

— Thanks for making us smile! We appreciate such a great review!

Bruce Parsons

Jun 23, 2022

Always Courteous and professional never make me wait for long

— Hi, Bruce! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Steve Houghton

Jun 21, 2022

— Hi Steve, we appreciate you leaving us a review. See you back soon, thank you!

CARR DAVID

Jun 18, 2022

— Thank you for the review Carr, you've really made us smile!

Paul Ruterman

Jun 18, 2022

— Hello Paul! Thank you for the great review, we really appreciate it!

Carlos Roldan

Jun 17, 2022

Great experience at Mondovi Dental

— Thank you so much for your kind words, Carlos. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Carole Greene

Jun 08, 2022

Stopped by office in middle of busy day and dentist took me immediately even though it was not an emergency, just a chipped tooth. Thank you!

— Hi Carole, we love hearing feedback like this from our patients. Thanks again for choosing us!

Mauri Stott

May 24, 2022

Always professional and friendly, and always do an excellent job. Wish I'd had dentists like this as a kid!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Paula Straughter

May 19, 2022

Thank you Mondovi Dental. Especially to my Dental Hygienists Pam . Thank you for your special attention in cleaning my teeth and reminding me how important it is to use the water pik Thank you again Paula S

— Thank you for taking the time to provide feedback, Paula. We are happy to hear your kind words.

Elias

May 17, 2022

I needed to find a place quickly to look at an issue that I developed. After calling numerous places and getting rejected, Mondovi Dental quickly accepted me and scheduled me to come in the morning after. I was able to get my issue looked at and take the necessary steps. Everyone I interacted with seemed kind and respectful, mostly the young man at the front!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Jean Arns

May 11, 2022

— Hi, Jean! Thanks for taking the time to rate us 5-stars.

Shafu Vakil

May 06, 2022

Got a filing done. It was quick and smooth.

— Thank you for the kind words Shafu. I'm going to share with the whole team. We love hearing from our happy customers!

Tracey Gilgallon

May 05, 2022

I was very stressed because I have bad experiences at the dentist before coming here. I still get anxious but everyone was very nice.

— Thank you for the 5-star review, Tracey! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Ed Veaudry

May 05, 2022

— Ed, thanks for your 5-star review!

Dec 31, 1969

Julianne Barton

May 03, 2022

— Thanks for the five-star review, Julianne! We appreciate you taking the time to rate us.

Dec 31, 1969

Jennifer Barrows

Apr 29, 2022

— Thanks for making us smile! We appreciate such a great review!

Donna Rugino

Apr 22, 2022

— Hi Donna, we appreciate you leaving us a review. See you back soon, thank you!

Lorena Gardner

Apr 22, 2022

My family has been going to Stephen Procopio for years now, always a pleasant experience. Ashley VanAuken is very gentle and sweet one of the best!!!

— Thank you for the kind words Lorena. I'm going to share with the whole team. We love hearing from our happy customers!

Paul McLaughlin

Apr 21, 2022

— Thank you for the review Paul, you've really made us smile!

Stephen Kerr

Apr 20, 2022

— Hello Stephen! Thank you for the great review, we really appreciate it!

Arthur Allen

Apr 08, 2022

— Thanks for the five-star review, Arthur.

Bobbie Jo Wilson

Mar 18, 2022

— Hi, Bobbie Jo! Thanks for taking the time to rate us 5-stars.

Brenda Barlow

Mar 15, 2022

— Brenda, thanks for your 5-star review!

Tina Leatherland

Mar 01, 2022

Dr. Procopio's the best!

— Hi Tina, we love hearing feedback like this from our patients. Thanks again for choosing us!

Caroline Barrows

Feb 24, 2022

— Thanks for the five-star review, Caroline! We appreciate you taking the time to rate us.

Jessica Murray

Feb 23, 2022

My daughter does not like needles at all. They were so good with her. They let her try without meds first to see if she would be ok since it was a minor cavity. They are so patient.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jenna Compeau

Feb 18, 2022

Dr. Stevener & all of the hygienists have been great! I called with an emergency and they got me right in.

— Thank you for taking the time to provide feedback, Jenna. We are happy to hear your kind words.

Gail Tyndall

Feb 17, 2022

The hygienist was knowledgeable, considerate and excellent at her job. The dentist was as well.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Tommy Burke

Feb 15, 2022

Great customer service and quality dental work.

— Thank you for the kind words Tommy. I'm going to share with the whole team. We love hearing from our happy customers!

Runa Acharya

Feb 04, 2022

I have been going to this practice for over three years. Dr. Procopio is excellent in both his skills and beside manners. All of the office staff is exceptional as well-they go above and beyond to help their patients. Wait time has always been minimal to none. Highly Recommend!

— Thank you for the 5-star review, Runa! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Charles Coakley

Jan 27, 2022

— Thanks for making us smile! We appreciate such a great review!

Pamela Keenan

Jan 26, 2022

Jennifer was wonderful. Gentle yet thorough. The entire staff is friendly and courteous.

— Thanks for making us smile! We appreciate such a great review!

Diane Paul

Jan 23, 2022

Mondovi Dental does not disappoint! I am reminded each visit of how wonderful Dr. Procopio and the amazing staff and services are! Thank you!

— Hi Diane, we appreciate you leaving us a review. See you back soon, thank you!

Lorraine Maggio

Jan 21, 2022

— Thank you for the review Lorraine, you've really made us smile!

Stuart Sloane

Dec 29, 2021

John Decker

Dec 17, 2021

Terrific staff. Very friendly and welcoming! Excellent Dentists.

Lori McWhite

Dec 09, 2021

Knowledgeable. Helpful. Helped me smile again!!!

Jason & Pamela Hartsell

Nov 22, 2021

william hurd

Nov 12, 2021

Nick DeSocio

Nov 06, 2021

Karen Salce

Oct 09, 2021

Absolutely love Mondovi Dental! They are quick, efficient and very thorough! And the staff is incredible! Dr. Procopio is the best! He was so great with my daughter when she broke a couple teeth playing softball!

Giovanni Valentino

Sep 30, 2021

jOHNNY jACKS

Sep 30, 2021

I would highly recommend Mondovi Dental to anyone who wants great service!

stacy kleiman

Sep 29, 2021

Waleed Al taie

Sep 27, 2021

Diana Marocco

Sep 02, 2021

Dr. Procopio and Amanda are always professional

Dec 31, 1969

Magda Karagiannis

Jul 27, 2021

Everyone in the office is very friendly and very professional! The fact that I get fast service, and a job excessively well done, says it all! Thank you!

Kiley Kingma

Jul 21, 2021

I've been here twice now, and they always get me in and out quickly. Super friendly DR and nice staff. Seems very thorough !

TammyLynn Lowe

Jul 08, 2021

patrick commeret

Jun 26, 2021

Ja d

Jun 15, 2021

Maddie burns was the best dentist you could ask for. If you are looking for a dentist she is someone you should ask for. 10/10 would recommend. They are full of the sweetest people that get work done.

Heather Brothers

Jun 03, 2021

Michelle Berry

May 26, 2021

My son is some what new to the practice and absolutely loves it there ! Everyone is so nice and Dr Procopio is awesome , no more switching dentist for us !!!

Katie Knoll

May 14, 2021

The staff was very welcoming and no one made me feel bad for my long lapse between cleanings! The hygienist was quick and gentle!

John Stewart

May 14, 2021

Great service

Bob Fallert

May 12, 2021

Brian Stone

May 08, 2021

Since being taken over by Mondovi Dental, this practice has gone downhill in terms of their billing. I routinely get bills that are inaccurate and not on agreement with my insurance company. I've talked with their billing department repeatedly and they never correct their records. I've been a patient here for 20 years but have decided to leave. It just isn't worth the headache of dealing with their billing office.

Mirnesa Zahirovic

Apr 19, 2021

Great and friendly staff!! I have been with this practice for years and never had any issues. My hygienist Pam is the best!! She does an awesome job with my teeth and is very kind human!! Dr. procopio rocks!! Thank you for everything ?

Benson

Apr 16, 2021

Dr. Procopio is a 12 on a scale of 1 to 10! I've been to many dentists in my life, he is absolutely the best, hands down! His staff is awesome also. Can't say enough about this office, everyone is so very nice, competent and caring.

Janet Willson

Apr 10, 2021

Thank you for resolving an issue I had.

Jaime Jacobson

Apr 08, 2021

Staff is great with children and adults. My kids look forward to their cleanings. Like many people, I have some "sensitive" spots along my gumline. Hygienists always ask in advance where they are and check in during cleanings to make sure that I'm comfortable. Highly recommend.

Mark McKee

Apr 06, 2021

Ellen Albanese

Apr 01, 2021

Dr Steve Procopio is the best dentist hands down!! His assistant, Riley, is also awesome!!! Great team work to give best dental care to their patients!! Never a wait!

Diane Hubbs

Mar 29, 2021

Absolutely the worst. Besides that they are consistently canceling appointments, the dentist is arrogant and the office staff is unprofessional. I strongly advise going somewhere else. They billed insurance incorrectly and under a dentist that did not take my insurance yet they copy of the bill sent to me was in the name of the dentist that did take my insurance. I pointed out the discrepancy to the office manager who was going to look into it, have it corrected and call me back. None of this happened. They now won't return calls or allow me to speak to the office manager. Last contact I had they stated to pay the bill because they no longer take my insurance yet they did at the time of the procedure. This is FRAUD. I now have to contact a lawyer.

SB Dubs

Mar 29, 2021

Service was fine but billing is ridiculous. Website shows taking my insurance. My insurance company list them as taking my insurance. After receiving care, they now say the the particular dentist that did the work does not take my insurance. They even sent separate bills to me and the insurance. The bill to me is from the group, but the bill to insurance if from that individual dentist. I would consider this as fraud. Go somewhere else.

Sarah Slifka

Mar 23, 2021

Diane Lemon

Mar 15, 2021

Courteous and professional service. As soon as you walk in the door, receptionist great, Pam -Dental Hygienist, 10 stars, and Dr. Procopio is the best.

deepika sharma

Mar 09, 2021

Awesome place to work. Everyone is awesome.Funny place to work. Dr P is great.??

Zachary Z

Feb 22, 2021

Amazing dental experience. Awesome staff, I had Pam help me today with a number of things and she made it easy and painless. Thanks again!

Brian Robbins

Feb 09, 2021

The dentist took me in early and I was done in 15 minutes. Mondovi is my new dentist.

Myron Thurston

Feb 02, 2021

I love Mondovi! Everyone there is so wonderful to work with.

Daniel Smorol

Jan 12, 2021

Dr. Procopio and staff are pros! Highly recommend.

Christine Byrns

Dec 10, 2020

I have been a patient of Dr Procopio for decades!! The hygienist are absolutely amazing! I love my dental visits and look forward to seeing them! They do such an awesome job and are so super gentle & efficient!! I always recommend to everyone! I have never had a bad experience in the 24 years I have been going there! Always comfortable & the work they do is above & beyond what you would expect! Thank u all!! The office lovlies are always so pleasant!

Dec 31, 1969

Shannon Atkins

Nov 23, 2020

Brittany Enders

Nov 23, 2020

Erin Ponticello

Nov 17, 2020

Grant Chamberlain

Nov 13, 2020

Love mondovi dental, I travel there from half an hour away, and would recommend it to anyone.

Dec 31, 1969

Kay Friedman

Oct 07, 2020

I actually recommended The Mondovi Dental - Fayetteville office to a friend on the way back to work from my Appointment yesterday. Erin was wonderful (I even told her it was the most pain free Teeth Cleaning I have ever had - REALLY! (And my mother was a dental hygienist for OVER 50 years) and Dr. Procopio is the BEST!!!

linda hall

Sep 28, 2020

Mondovi Dental in Fayetteville is the place to go for regular preventative services or repair procedures. I absolutely love their staff and great service! Erin did a terrific job cleaning my teeth!

Matt Kent

Sep 25, 2020

Dr. Procopio and Riley are amazing!!! Very easy to talk with. They made me feel cared about. I have finally found a dentist that really cares. I would give this 10 stars for a rating if I could!! Thank you ?

Jenny Monroe

Sep 11, 2020

I have been going to Mondovi Dental since I was little probably about 20 years now. My last visit was my first time with the dental tech Erin (I believe this was her name) she was amazing! She made me feel so comfortable and we communicated with one another about our babies. Dr Stevener was as charming as always! Thank you for the best dental appointment anyone could ask for!

Tommy Smetanka

Aug 18, 2020

I had all my teeth pulled out last September in Elmira at Mondovi. Due to the the covid-19 they were not able to finish and closed for good. I called Mondovi in Fayetteville New York and told them my situation. I was told they would get back with me after checking out my records. Well that never happened and in heve been waiting for almost 2 weeks and nothing has happened. I paid over $6,000 to Mondovi to have my dentures set correctly and I WILL HAVE TO GET A NEW DENTIST TO TAKE CARE OF THIS PROBLEM. IT'S VERY SAD THINGS LIKE THIS HAPPEN.

Matthew Button

Jul 16, 2020

Joseph E

Jul 09, 2020

I recently went in just to find out that virtually every previous employee has now been replaced. No explanation of anything. I then went to check out and was informed there is a $20 additional Covid fee. When I went to inquire about it they said it was to offset the additional material needed to cover their costs. I told them that I do not mind covering additional costs but I did not see anyone wearing anything other than what they usually did . Not to mention a two or three dollar per patient additional fee should cover any additional costs not $20. Regardless, I should have been informed of this additional $20 fee when my appointment was made, Not after being a captive audience. I have been a patient at this office for many years and it was, by far, my favorite place. Now After changing over to Mondovi, the lack of any explanation of any changes, and not getting the customer service I used to, I am seriously considering transferring my family to another office.

SRaihan Silpa

Apr 17, 2020

Good

Carlos Roldan

Mar 13, 2020

T Del

Mar 03, 2020

S. B.

Feb 27, 2020

I used to like this practice but it's become impossible to schedule cleanings every 6 months. I have had a few different hygienist in the last couple of years so it appears that they can't keep people. The newest issue was they called me three business days before my scheduled cleaning and told me they needed to reschedule it. They cancelled my appointment and told me they are booked for 6 months! That makes it so there is a year in between my cleanings. I will be looking for a new dentist.

Patricia Bullen

Dec 21, 2019

Thankyou for being patient and caring and understanding staff.

Eric Schuster

Dec 07, 2019

10+ on the satisfaction scale.

Dec 31, 1969

Laurie Wehner

Nov 29, 2019

10... everyone very friendly and helpful Love Dr P and Ashley who cleaned my teeth very professional and caring. Even the ladies at the front desk were smiling and helpful.

Carrie Chaires

Nov 08, 2019

Jen Ceratt-Meaker

Oct 26, 2019

My sister in law told me about them years ago. Figured I'd give them a try, absolutely love them... I drive 40 minutes one way but it's worth it.

Jeanne Chu

Oct 18, 2019

I just adore my hygienist; she's really thorough and fun, too. And everyone I've come into contact there is great. I look forward to initiating my Six-Month Smile treatment.

Hbomb 93

Sep 24, 2019

Janet Schuster

Aug 27, 2019

Absolutely wonderful for service and professionalism. I highly recommend to everyone?

Jeff Kraft

Aug 16, 2019

Mary Ann Perlman

Jun 21, 2019

Rebecca Miller

May 08, 2019

Kelley Burt

Apr 16, 2019

Brian Van Hoose

Sep 17, 2018

Woke up with left side of my face swollen and pain in upper jaw. Called and they got me in within 20 minutes. Dr Procopio was very professional, laughed & joked to ease my anxiety. In and out within 1 hour tooth pulled and all! First time here. Would recommend this office to everyone.

Jeff Friedman

Dec 18, 2017

I just had my first appointment at Dr. Procopio's office after recently deciding to change dentists/dental hygienists. I have to say that EVERYONE in the office was super pleasant, professional and courteous AND Kristen, my dental hygienist was outstanding! She was very thorough, friendly and professional. (Plus my teeth never felt so clean and polished - REALLY!). When I met with Dr. Procopio he too was super friendly and professional. (Oh yes, and there was no long wait in the waiting room to be called in for my appointment) I would highly recommend Dr. Procopio and his team!

Susan Cangemi

Nov 29, 2017

I changed dentist do to my dentist retiring Had a tooth pulled on my second visit made me feel a lot less scared .Every one was very kind.?

Susan Curran

Oct 18, 2017

Best dentist office ever.

Patrick M

Feb 16, 2017

The best dentist, and dental office, in CNY.

Zeb Johnson

Aug 30, 2016

Meet Our Doctors

Steven A. Procopio Jr. Dr. Keith Stevener

    Steven A. Procopio Jr.

  • Education: Le Moyne College
    State University of New York at Buffalo School of Dental Medicine
  • Advanced Training: Invisalign®
  • Memberships: ADA, Onondaga County Dental Association, NYS dental association
  • Interests: Boating and trap shooting
  • Personal Statement: "I try to do the very best dentistry I can do every day."

    Dr. Keith Stevener

  • Education: University of New Hampshire
    State University of New York At Buffalo School of Dental Medicine
  • Memberships: American Dental Association, New York State Dental Association, Fifth District Dental Association
  • Personal Statement: "Dr. Stevener believes in the importance of oral health when it comes to your overall wellbeing. He will always try to keep you comfortable and informed as you are taken care of."

Services

We are trained in the latest advances in dental treatment and are empowered to focus on the best care for you and your family. Our services include:

PATIENT REVIEWS

Sharon Bazen

Jul 27, 2022

— Hi, Sharon! Thanks for taking the time to rate us 5-stars.

Bill Finch

Jul 20, 2022

Went for a cleaning with foam for the first time... she was great! Appointment started right on time... very appreciated, and a very friendly group!

— Thank you for taking the time to provide feedback, Bill. We are happy to hear your kind words.

Melanie Toner

Jul 16, 2022

We are always treated with great care!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Lisa McCarthy

Jul 16, 2022

Dr. Stevener, Rob and the Administrative Support team are excellent!!! I recently had a tooth infection and needed to be seen the same day I called and they saw me within a few hours. Their Periodontal Clinician is fabulous too!! The medical expertise and state of the art equipment is definitely why I chose this group in 2017 when I moved back to Syracuse. Their kindness goes above and beyond all that. I cannot recommend them highly enough!

— Thank you for the kind words Lisa. I'm going to share with the whole team. We love hearing from our happy customers!

Midge Daviau

Jul 13, 2022

— Midge, thanks for your 5-star review!

Marion Bregande

Jun 30, 2022

— Thanks for making us smile! We appreciate such a great review!

Bruce Parsons

Jun 23, 2022

Always Courteous and professional never make me wait for long

— Hi, Bruce! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Steve Houghton

Jun 21, 2022

— Hi Steve, we appreciate you leaving us a review. See you back soon, thank you!

CARR DAVID

Jun 18, 2022

— Thank you for the review Carr, you've really made us smile!

Paul Ruterman

Jun 18, 2022

— Hello Paul! Thank you for the great review, we really appreciate it!

Carlos Roldan

Jun 17, 2022

Great experience at Mondovi Dental

— Thank you so much for your kind words, Carlos. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Carole Greene

Jun 08, 2022

Stopped by office in middle of busy day and dentist took me immediately even though it was not an emergency, just a chipped tooth. Thank you!

— Hi Carole, we love hearing feedback like this from our patients. Thanks again for choosing us!

Mauri Stott

May 24, 2022

Always professional and friendly, and always do an excellent job. Wish I'd had dentists like this as a kid!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Paula Straughter

May 19, 2022

Thank you Mondovi Dental. Especially to my Dental Hygienists Pam . Thank you for your special attention in cleaning my teeth and reminding me how important it is to use the water pik Thank you again Paula S

— Thank you for taking the time to provide feedback, Paula. We are happy to hear your kind words.

Elias

May 17, 2022

I needed to find a place quickly to look at an issue that I developed. After calling numerous places and getting rejected, Mondovi Dental quickly accepted me and scheduled me to come in the morning after. I was able to get my issue looked at and take the necessary steps. Everyone I interacted with seemed kind and respectful, mostly the young man at the front!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Jean Arns

May 11, 2022

— Hi, Jean! Thanks for taking the time to rate us 5-stars.

Shafu Vakil

May 06, 2022

Got a filing done. It was quick and smooth.

— Thank you for the kind words Shafu. I'm going to share with the whole team. We love hearing from our happy customers!

Tracey Gilgallon

May 05, 2022

I was very stressed because I have bad experiences at the dentist before coming here. I still get anxious but everyone was very nice.

— Thank you for the 5-star review, Tracey! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Ed Veaudry

May 05, 2022

— Ed, thanks for your 5-star review!

Dec 31, 1969

Julianne Barton

May 03, 2022

— Thanks for the five-star review, Julianne! We appreciate you taking the time to rate us.

Dec 31, 1969

Jennifer Barrows

Apr 29, 2022

— Thanks for making us smile! We appreciate such a great review!

Donna Rugino

Apr 22, 2022

— Hi Donna, we appreciate you leaving us a review. See you back soon, thank you!

Lorena Gardner

Apr 22, 2022

My family has been going to Stephen Procopio for years now, always a pleasant experience. Ashley VanAuken is very gentle and sweet one of the best!!!

— Thank you for the kind words Lorena. I'm going to share with the whole team. We love hearing from our happy customers!

Paul McLaughlin

Apr 21, 2022

— Thank you for the review Paul, you've really made us smile!

Stephen Kerr

Apr 20, 2022

— Hello Stephen! Thank you for the great review, we really appreciate it!

Arthur Allen

Apr 08, 2022

— Thanks for the five-star review, Arthur.

Bobbie Jo Wilson

Mar 18, 2022

— Hi, Bobbie Jo! Thanks for taking the time to rate us 5-stars.

Brenda Barlow

Mar 15, 2022

— Brenda, thanks for your 5-star review!

Tina Leatherland

Mar 01, 2022

Dr. Procopio's the best!

— Hi Tina, we love hearing feedback like this from our patients. Thanks again for choosing us!

Caroline Barrows

Feb 24, 2022

— Thanks for the five-star review, Caroline! We appreciate you taking the time to rate us.

Jessica Murray

Feb 23, 2022

My daughter does not like needles at all. They were so good with her. They let her try without meds first to see if she would be ok since it was a minor cavity. They are so patient.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jenna Compeau

Feb 18, 2022

Dr. Stevener & all of the hygienists have been great! I called with an emergency and they got me right in.

— Thank you for taking the time to provide feedback, Jenna. We are happy to hear your kind words.

Gail Tyndall

Feb 17, 2022

The hygienist was knowledgeable, considerate and excellent at her job. The dentist was as well.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Tommy Burke

Feb 15, 2022

Great customer service and quality dental work.

— Thank you for the kind words Tommy. I'm going to share with the whole team. We love hearing from our happy customers!

Runa Acharya

Feb 04, 2022

I have been going to this practice for over three years. Dr. Procopio is excellent in both his skills and beside manners. All of the office staff is exceptional as well-they go above and beyond to help their patients. Wait time has always been minimal to none. Highly Recommend!

— Thank you for the 5-star review, Runa! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Charles Coakley

Jan 27, 2022

— Thanks for making us smile! We appreciate such a great review!

Pamela Keenan

Jan 26, 2022

Jennifer was wonderful. Gentle yet thorough. The entire staff is friendly and courteous.

— Thanks for making us smile! We appreciate such a great review!

Diane Paul

Jan 23, 2022

Mondovi Dental does not disappoint! I am reminded each visit of how wonderful Dr. Procopio and the amazing staff and services are! Thank you!

— Hi Diane, we appreciate you leaving us a review. See you back soon, thank you!

Lorraine Maggio

Jan 21, 2022

— Thank you for the review Lorraine, you've really made us smile!

Stuart Sloane

Dec 29, 2021

John Decker

Dec 17, 2021

Terrific staff. Very friendly and welcoming! Excellent Dentists.

Lori McWhite

Dec 09, 2021

Knowledgeable. Helpful. Helped me smile again!!!

Jason & Pamela Hartsell

Nov 22, 2021

william hurd

Nov 12, 2021

Nick DeSocio

Nov 06, 2021

Karen Salce

Oct 09, 2021

Absolutely love Mondovi Dental! They are quick, efficient and very thorough! And the staff is incredible! Dr. Procopio is the best! He was so great with my daughter when she broke a couple teeth playing softball!

Giovanni Valentino

Sep 30, 2021

jOHNNY jACKS

Sep 30, 2021

I would highly recommend Mondovi Dental to anyone who wants great service!

stacy kleiman

Sep 29, 2021

Waleed Al taie

Sep 27, 2021

Diana Marocco

Sep 02, 2021

Dr. Procopio and Amanda are always professional

Dec 31, 1969

Magda Karagiannis

Jul 27, 2021

Everyone in the office is very friendly and very professional! The fact that I get fast service, and a job excessively well done, says it all! Thank you!

Kiley Kingma

Jul 21, 2021

I've been here twice now, and they always get me in and out quickly. Super friendly DR and nice staff. Seems very thorough !

TammyLynn Lowe

Jul 08, 2021

patrick commeret

Jun 26, 2021

Ja d

Jun 15, 2021

Maddie burns was the best dentist you could ask for. If you are looking for a dentist she is someone you should ask for. 10/10 would recommend. They are full of the sweetest people that get work done.

Heather Brothers

Jun 03, 2021

Michelle Berry

May 26, 2021

My son is some what new to the practice and absolutely loves it there ! Everyone is so nice and Dr Procopio is awesome , no more switching dentist for us !!!

Katie Knoll

May 14, 2021

The staff was very welcoming and no one made me feel bad for my long lapse between cleanings! The hygienist was quick and gentle!

John Stewart

May 14, 2021

Great service

Bob Fallert

May 12, 2021

Brian Stone

May 08, 2021

Since being taken over by Mondovi Dental, this practice has gone downhill in terms of their billing. I routinely get bills that are inaccurate and not on agreement with my insurance company. I've talked with their billing department repeatedly and they never correct their records. I've been a patient here for 20 years but have decided to leave. It just isn't worth the headache of dealing with their billing office.

Mirnesa Zahirovic

Apr 19, 2021

Great and friendly staff!! I have been with this practice for years and never had any issues. My hygienist Pam is the best!! She does an awesome job with my teeth and is very kind human!! Dr. procopio rocks!! Thank you for everything ?

Benson

Apr 16, 2021

Dr. Procopio is a 12 on a scale of 1 to 10! I've been to many dentists in my life, he is absolutely the best, hands down! His staff is awesome also. Can't say enough about this office, everyone is so very nice, competent and caring.

Janet Willson

Apr 10, 2021

Thank you for resolving an issue I had.

Jaime Jacobson

Apr 08, 2021

Staff is great with children and adults. My kids look forward to their cleanings. Like many people, I have some "sensitive" spots along my gumline. Hygienists always ask in advance where they are and check in during cleanings to make sure that I'm comfortable. Highly recommend.

Mark McKee

Apr 06, 2021

Ellen Albanese

Apr 01, 2021

Dr Steve Procopio is the best dentist hands down!! His assistant, Riley, is also awesome!!! Great team work to give best dental care to their patients!! Never a wait!

Diane Hubbs

Mar 29, 2021

Absolutely the worst. Besides that they are consistently canceling appointments, the dentist is arrogant and the office staff is unprofessional. I strongly advise going somewhere else. They billed insurance incorrectly and under a dentist that did not take my insurance yet they copy of the bill sent to me was in the name of the dentist that did take my insurance. I pointed out the discrepancy to the office manager who was going to look into it, have it corrected and call me back. None of this happened. They now won't return calls or allow me to speak to the office manager. Last contact I had they stated to pay the bill because they no longer take my insurance yet they did at the time of the procedure. This is FRAUD. I now have to contact a lawyer.

SB Dubs

Mar 29, 2021

Service was fine but billing is ridiculous. Website shows taking my insurance. My insurance company list them as taking my insurance. After receiving care, they now say the the particular dentist that did the work does not take my insurance. They even sent separate bills to me and the insurance. The bill to me is from the group, but the bill to insurance if from that individual dentist. I would consider this as fraud. Go somewhere else.

Sarah Slifka

Mar 23, 2021

Diane Lemon

Mar 15, 2021

Courteous and professional service. As soon as you walk in the door, receptionist great, Pam -Dental Hygienist, 10 stars, and Dr. Procopio is the best.

deepika sharma

Mar 09, 2021

Awesome place to work. Everyone is awesome.Funny place to work. Dr P is great.??

Zachary Z

Feb 22, 2021

Amazing dental experience. Awesome staff, I had Pam help me today with a number of things and she made it easy and painless. Thanks again!

Brian Robbins

Feb 09, 2021

The dentist took me in early and I was done in 15 minutes. Mondovi is my new dentist.

Myron Thurston

Feb 02, 2021

I love Mondovi! Everyone there is so wonderful to work with.

Daniel Smorol

Jan 12, 2021

Dr. Procopio and staff are pros! Highly recommend.

Christine Byrns

Dec 10, 2020

I have been a patient of Dr Procopio for decades!! The hygienist are absolutely amazing! I love my dental visits and look forward to seeing them! They do such an awesome job and are so super gentle & efficient!! I always recommend to everyone! I have never had a bad experience in the 24 years I have been going there! Always comfortable & the work they do is above & beyond what you would expect! Thank u all!! The office lovlies are always so pleasant!

Dec 31, 1969

Shannon Atkins

Nov 23, 2020

Brittany Enders

Nov 23, 2020

Erin Ponticello

Nov 17, 2020

Grant Chamberlain

Nov 13, 2020

Love mondovi dental, I travel there from half an hour away, and would recommend it to anyone.

Dec 31, 1969

Kay Friedman

Oct 07, 2020

I actually recommended The Mondovi Dental - Fayetteville office to a friend on the way back to work from my Appointment yesterday. Erin was wonderful (I even told her it was the most pain free Teeth Cleaning I have ever had - REALLY! (And my mother was a dental hygienist for OVER 50 years) and Dr. Procopio is the BEST!!!

linda hall

Sep 28, 2020

Mondovi Dental in Fayetteville is the place to go for regular preventative services or repair procedures. I absolutely love their staff and great service! Erin did a terrific job cleaning my teeth!

Matt Kent

Sep 25, 2020

Dr. Procopio and Riley are amazing!!! Very easy to talk with. They made me feel cared about. I have finally found a dentist that really cares. I would give this 10 stars for a rating if I could!! Thank you ?

Jenny Monroe

Sep 11, 2020

I have been going to Mondovi Dental since I was little probably about 20 years now. My last visit was my first time with the dental tech Erin (I believe this was her name) she was amazing! She made me feel so comfortable and we communicated with one another about our babies. Dr Stevener was as charming as always! Thank you for the best dental appointment anyone could ask for!

Tommy Smetanka

Aug 18, 2020

I had all my teeth pulled out last September in Elmira at Mondovi. Due to the the covid-19 they were not able to finish and closed for good. I called Mondovi in Fayetteville New York and told them my situation. I was told they would get back with me after checking out my records. Well that never happened and in heve been waiting for almost 2 weeks and nothing has happened. I paid over $6,000 to Mondovi to have my dentures set correctly and I WILL HAVE TO GET A NEW DENTIST TO TAKE CARE OF THIS PROBLEM. IT'S VERY SAD THINGS LIKE THIS HAPPEN.

Matthew Button

Jul 16, 2020

Joseph E

Jul 09, 2020

I recently went in just to find out that virtually every previous employee has now been replaced. No explanation of anything. I then went to check out and was informed there is a $20 additional Covid fee. When I went to inquire about it they said it was to offset the additional material needed to cover their costs. I told them that I do not mind covering additional costs but I did not see anyone wearing anything other than what they usually did . Not to mention a two or three dollar per patient additional fee should cover any additional costs not $20. Regardless, I should have been informed of this additional $20 fee when my appointment was made, Not after being a captive audience. I have been a patient at this office for many years and it was, by far, my favorite place. Now After changing over to Mondovi, the lack of any explanation of any changes, and not getting the customer service I used to, I am seriously considering transferring my family to another office.

SRaihan Silpa

Apr 17, 2020

Good

Carlos Roldan

Mar 13, 2020

T Del

Mar 03, 2020

S. B.

Feb 27, 2020

I used to like this practice but it's become impossible to schedule cleanings every 6 months. I have had a few different hygienist in the last couple of years so it appears that they can't keep people. The newest issue was they called me three business days before my scheduled cleaning and told me they needed to reschedule it. They cancelled my appointment and told me they are booked for 6 months! That makes it so there is a year in between my cleanings. I will be looking for a new dentist.

Patricia Bullen

Dec 21, 2019

Thankyou for being patient and caring and understanding staff.

Eric Schuster

Dec 07, 2019

10+ on the satisfaction scale.

Dec 31, 1969

Laurie Wehner

Nov 29, 2019

10... everyone very friendly and helpful Love Dr P and Ashley who cleaned my teeth very professional and caring. Even the ladies at the front desk were smiling and helpful.

Carrie Chaires

Nov 08, 2019

Jen Ceratt-Meaker

Oct 26, 2019

My sister in law told me about them years ago. Figured I'd give them a try, absolutely love them... I drive 40 minutes one way but it's worth it.

Jeanne Chu

Oct 18, 2019

I just adore my hygienist; she's really thorough and fun, too. And everyone I've come into contact there is great. I look forward to initiating my Six-Month Smile treatment.

Hbomb 93

Sep 24, 2019

Janet Schuster

Aug 27, 2019

Absolutely wonderful for service and professionalism. I highly recommend to everyone?

Jeff Kraft

Aug 16, 2019

Mary Ann Perlman

Jun 21, 2019

Rebecca Miller

May 08, 2019

Kelley Burt

Apr 16, 2019

Brian Van Hoose

Sep 17, 2018

Woke up with left side of my face swollen and pain in upper jaw. Called and they got me in within 20 minutes. Dr Procopio was very professional, laughed & joked to ease my anxiety. In and out within 1 hour tooth pulled and all! First time here. Would recommend this office to everyone.

Jeff Friedman

Dec 18, 2017

I just had my first appointment at Dr. Procopio's office after recently deciding to change dentists/dental hygienists. I have to say that EVERYONE in the office was super pleasant, professional and courteous AND Kristen, my dental hygienist was outstanding! She was very thorough, friendly and professional. (Plus my teeth never felt so clean and polished - REALLY!). When I met with Dr. Procopio he too was super friendly and professional. (Oh yes, and there was no long wait in the waiting room to be called in for my appointment) I would highly recommend Dr. Procopio and his team!

Susan Cangemi

Nov 29, 2017

I changed dentist do to my dentist retiring Had a tooth pulled on my second visit made me feel a lot less scared .Every one was very kind.?

Susan Curran

Oct 18, 2017

Best dentist office ever.

Patrick M

Feb 16, 2017

The best dentist, and dental office, in CNY.

Zeb Johnson

Aug 30, 2016

Insurance

We accept a wide range of dental insurance plans, including plans from:

  • Ameritas Dental
  • Delta Dental – PPO
  • Delta Dental – Premier
  • Excellus BCBS – PPO
  • Guardian – PPO
  • MetLife
  • UCCI – ADDP/DOD
  • UCCI – NFF
  • UMR
  • UnitedHealthCare

This is not a comprehensive list, and is subject to change. Please contact your insurance provider to verify coverage and acceptance.

We Accept:

Payment Options

Dental Savings Plan
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Convenient Monthly Payment Plan
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