Mondovi Dental
Middletown

Scott Smith

★★★★★ Jul 30, 2021

I have an embarrassing dental phobia and going to the dentist is something I have come to dread. Fortunately I found a practice that is understanding and sympathetic to my needs and who’s staff was super friendly and professional. I am so relieved to have found a practice where I feel at ease and unafraid!

Brian Shapiro

★★★★★ Jul 28, 2021

Excellent care, attention to detail, grateful that they are there

David hernandez

★★★★★ Jun 14, 2021

Elizabeth Rodriguez

★★★★★ Jun 03, 2021

Eileen Sinkowitz

★★★★★ Mar 01, 2021

I believe it is going on two years that I go to Mondovi Dental. The staff is friendly and caring. I know when I leave. I have received top care. I am so thrilled to be a client.

Suzanne Olsen

★★★★★ Feb 25, 2021

Thomas Browner

★★★★★ Feb 11, 2021

The hygienist was sincere giving me advice how to improve my dental care. She also taught me how to look after my teeth.

Mario Sheldon

★★★★★ Dec 10, 2020

joann seymour

★★★★★ Dec 02, 2020

Dr. Joanne Cassamatis is the BEST dentist I have ever found. For over 5 years, my teeth have had the best possible care. As a 62 year old../ this is so important. Both of my daughters also go to Mondovi Dental Office and love it there!!!! Thank you so so much, JoAnn Seymour

Claudia Trujillo

★★★★★ Nov 27, 2020

I moved to the East coast three years ago and have gone to a couple of dentist trying to find a good fit. I finally found it! My experience at the Modovi dental office in Middletown, NY was great! All the staff were very professional and thorough. They all took the required precautions to ensure a safe environment during the COVID 19 outbreak. Dr. Cassimatis and her staff are all very experienced, genuinely concerned and very welcoming.

Ady Payani

★★★★★ Nov 23, 2020

I had a pretty save experience, they really pay attention to be safe on covid-19 situation. I had a dental clean and my husband had two cavities, the only problem was that he had a little bit of sensitivity on the cavity a couple of days, but know is okay!

Mark Strunsky

★★★★★ Nov 19, 2020

I was referred to this practice by my longtime dentist when he retired. I am very pleased with the care I have received.

Joanne O'Neil

★★★★★ Nov 11, 2020

I have been going to Mondovi Dental in Middletown, New York for about one year. My husband too. The staff here is wonderful. I feel very safe from covid here, it is extremely sanitary and clean. I have a nervous reaction to Dentists and Dental procedures. Dr. Joann Cassimatis is wonderful! She’s so gentle that I have never felt the needle that is used to numb me. I used to actually shake with nerves sitting in a dentist chair. The last two times that I went here, I was so calm it seemed like I was a different person. She is an amazing Dentist. Her work is exceptional. I walk out of there so happy. I have never experienced pain after any procedure! I love her, and I love this place!

Lorraine Diana

★ Jul 14, 2020

I’m very disgusted with this group. First I get called late in the afternoon to tell me that my appointment has to be cancelled for the following day. This was at 3:36 in the afternoon and was told to call them before 5 that day. The next thing is my husband had appointment today which I confirmed and was NEVER told that they won’t be doing the cavitron or prophy. So basically it was just a scaling and still charging for a lot for that as if you were getting everything included. Next was your being charged for the PPE’S also wasn’t told about that. All I have to say is if anyone is looking for a dental office look elsewhere because they don’t let you know UPFRONT, what is going to be when you come in for your appointment. My husband and I are looking somewhere else that is a private dental office instead of a large dental office from all over.

Maria Tsolisos

★★★★★ Nov 21, 2019

they are all wonderful people working there and a very happy and friendly environment to be in! Actually a very positive experience considering its a dentist office ? a visit people would prefer to avoid.... Nancy was wonderful and so was Tracy and Dr. Cassimatis!!! Everyone is awesome!??????????

Matt Taylor

★★★★ Nov 21, 2019

This office has improved dramatically since 2018. After they converted to Mondovi from a private practice, they had some customer relationship issues, however the current staff has been great and they have made an effort to be very friendly and responsive.

Larissa Boiko

★★★★★ Oct 17, 2019

I was in this clinic first time. I came with severe pain. Everyone was super friendly and courteous. I was nervous, but doctor Larisa Sokolson made the experience so pleasant. She tries to make each procedure as painless as possible. Doctor Joann Cassimatis was very helpful. I would totally recommend this place as you primary dental clinic

Heather Stoll

★★★★★ Jul 24, 2019

I just had a tooth pulled. Everyone was so kind and helpful. Dr. Sokolson made sure that nothing hurt me. Nancy was wonderful in calling in some prescriptions I needed. The ladies in the front office are so friendly. This is a lovely, friendly group and they go out of their way to make you comfortable. Dr. Sokolson is a very talented dentist as my tooth was very problematic but she did an outstanding job! A wonderful practice indeed!

James Young

★★★★★ Jul 11, 2019

Robert Bennett

★★★★★ May 29, 2019

Don Sileo

★★★★★ May 16, 2019

Tracy is a GREAT dental hygienist and a terrific person! She is thorough and considerate, and I highly recommend her.

Tiffany Kostoff

★★★★★ Apr 23, 2019

Everyone was really lovely! I went for a routine cleaning with my hygienist Tracy. She was gentle and really took the time to thoroughly clean my teeth and educate me on the best flossing techniques. I will always have her do my cleanings! A+++++

Shari Hendrick

★★★★★ Mar 25, 2019

Absolutely fantastic! The most caring staff I’ve ever experienced!!

Erika Feagles

★★★★★ Mar 22, 2019

I had a molar extraction done here. I had always gone to county dental on Shutt Rd but recently found my dr I had seen left the practice and their hours were inconvenient. With much research I decided to goto Mondovi Dental. I am 24 years old and for the past 6 years I haven’t had any dental insurance. My molar ached. The cavity was extremely large and so my dentist warned me that a root canal might be difficult and the tooth might not be able to be saved. However, he tried anyway. I decided to have it pulled. They were informative and laid out all my options as well as pros and cons to each procedure. They continued to follow up with me days after the procedure and the entire staff was extremely friendly and courteous as well as tentative to my needs. I never felt like they weren’t listening or that I wasn’t being kept in the loop. They are amazing. I have extreme anxiety about going to the dentist but they made it seem effortless. I will never again go anywhere else.

Joseph Intranuovo

★★★★★ Dec 31, 2018

As always, everyone at Mondovi was professional, friendly, and informative. I highly recommend this dental practice.

Jason Basri

★★★★★ Dec 04, 2018

Susan Mandzy

★★★★★ Oct 10, 2018

Dr. Cassamatis went over and beyond in treating an emergency that lasted over a year, striving for perfection. Her compassion and expertise were unsurpassing and the entire team, Dahli and Nancy were outstanding in following exact details. Kelly, administrative assistant, was precise, efficient, and timely getting needed correspondence done and communication skill was outstanding. Laura, front desk, is gracious and also goes out of her way to insure satisfaction. Great team!

Stephanie Blaine

★ Sep 14, 2018

I paid out of pocket and they still billed my insurance and didn't refund me. The dentist that I saw wanted to put 3 additional crowns on teeth that did not and do not need it. Thankfully I went elsewhere for a consult and they laughed at the recommendations. 3 years later and I am still waiting for a refund. What was most disturbing was another dentist that greeted me and told me that my issue was because I didn't take care of my teeth...I brush after EVERY TIME that I eat and floss at least 3 times daily. How many people do you know that had a toothbrush and floss on hand at all times? Mind you I went in because I had a 20+ year old filling fall out and they told me that I needed 3 crowns and multiple fillings. And my last cleaning was a couple of months before I moved to New York was perfect.

Lisa

★★★★★ Aug 23, 2018

I have been a patient at Gentle Denisty, now Mondovi dental for 15 years. I have seen different hygienists and all have been wonderful and very thorough. I have only seen Dr. Cassimatis who is not only the best dentist, she is compassionate , does the best work and I trust her 100%! All the staff I have worked with have been great also...I wouldn't go anywhere else!

Linda Tintle

★★★★★ Aug 15, 2018

I have consistently received excellent, pain-free dental care, delivered in a kind and considerate manner, at Mondovi Dental! The office and billing staff have also been efficient and easy to work with. I highly recommend Mondovi Dental!

Ginny J

★★★★★ Aug 08, 2018

Cheerful and welcoming staff. Phenomenal and caring hygienist. All work is explained in advanced and accomplished in a gentle manner.... almost painlessly. I feel respected and well cared for while being treated at Mondovi

Albert Singer

★★★★★ Aug 07, 2018

Excellent cleaning done by hygienist "T". As thorough as the cleaning I've gotten by a Park Ave So. NYC dental practice.

MaryEllen Raskopf-Kawauchi

★★★★★ Jul 04, 2018

Being a dentophobe I had let too much time go by between visits. My former dentist retired and more than 5 years later I was having an issue and found Mondovi (Genrle Dentistry). I still don’t love going to the dentist, but have had excellent treatment and have only good things to say about the doctors, assistants and office staff.

David Ainbinder DDS

★★★★★ Jun 15, 2018

HAD ANOTHER GREAT HYGIENE VISIT WITH RITA. NOT JUST SAYING BECAUSE I AM THE DOCTOR. I KNOW WHEN I HAVE THE BEST TREATING ME!!

Diana Slater

★★★★★ Jun 07, 2018

John Dunn

★★★★★ May 31, 2018

Great staff, Super on hands dental workers & assistants. Always make you feel at home & never late to take care of you. Explain things to a T. Thank You for your service.

Jaden Day

★★★★★ May 28, 2018

Kathleen Kahle

★★★★★ Dec 19, 2017

Had my cleaning today and as always Karen was wonderful. I have been coming to this dental group for over 30 years because of the excellent care my husband and I receive from Dr. Cassimatis and all the staff.

LK Levine

★★★★★ Dec 14, 2017

I have been going to this dental office since moving to NY state 15 years ago. It has been the best referral I have ever had here! The office staff are all patient, compassionate (I have severe medical phobias) and their work is top-notch. I cannot recommend them highly enough. I would never go anywhere else!

Barbara Martinez

★★★★★ Dec 01, 2017

Had the best experience even though I had a cracked molar. I sent an email at midnight, next morning I received a call was given a same day appointment that worked with my schedule. Saw Dr. Cassimatis who was awesome she referred me to Dr. Fung for extraction. Dr. Fung was meticulous, very knowledgeable and extremely friendly - great beside manner. I was taken care of and I left feeling very pleased with the entire experience. The office staff were very helpful and friendly. Shout out to Nancy - she was spectacular. Love her already and I just met her.

theresa pondi

★★★★ Nov 23, 2017

Kaitlyn Arlotta

★★★★★ Nov 08, 2017

Pat Battipaglia

★★★★★ Oct 31, 2017

Lu Ann Freeman

★★★★★ Oct 04, 2017

Staff is super sweet, dentist is gentle and informative. Don't bother grabbing a magazine because they're quick by time you sit down you'll be getting called in.

peter kahle

★★★★★ Jun 02, 2017

Had 2 molars repaired yestetday, A Good experience all AROUND Dr. And chair side assistant did a good job of keeping me comfortable . I like the newly repaired teeth ! I have used this practice in Middletown my for over 30 YEARS .

Janet Russell

★★★★★ May 31, 2017

Beach Lover

★★★★★ May 26, 2017

Wonderful group! I have had 2 emergencies (1 when I wasn't even their patient yet) and this office scheduled me immediately. The entire staff is wonderful, warm, friendly and very helpful! I love the dentists, Dr. A and Dr. K (the only ones I dealt with). They are great. Dr. K did all my work. She is compassionate, friendly, warm and a terrific dentist. I am so lucky to have found this group!

Kim Yunck

★★★★★ Apr 05, 2017

Wonderful friendly staff. Very compassionate and caring. And understanding. Great team!! Love you guys!!!

Teresa Evans

★ Mar 21, 2017

CHECK YOUR INSURANCE Their website listed my insurance as one they accept. When I made the app't, I gave my insurance information. NOTHING was said about MetLife no longer being an in network provider. When I questioned why I was being charged, as my cleaning and x-rays are usually covered 100%, the response was that most dental insurances don't cover 100% and I'd need to speak with my HR about my benefits. I asked for the Benefit Plan Summary that MetLife had sent over stating they only cover 60%. No wonder: Mondovi is an OUT OF NETWORK provider. Nice of the staff to mention it. Their website also states patients will be provided an estimate of services UP FRONT. Didn't happen. It wasn't until AFTER the x-rays and cleaning (Nancy and Karen are GREAT!) that I was informed I owed $136. Buyer beware. I won't be back. Follow up - just got off the phone with dental office. They are OUT OF NETWORK for ALL insurances. They accept just about all insurances, but the customer will PAY! MONEY MAKING RACKET!

Pat Mazo

★★★★★ Feb 22, 2017

I have been a patient at Gentle Dentistry/Mondovi for about 25 years and I have stayed because of the personal service and care that Dr. Ainbinder and his staff have always given. I can't imagine my dental life without them.

Peg Carparelli

★★★★★ Feb 08, 2017

I have been a patient for decades........wouldn't go anyplace else. Experienced, knowledgeable, , friendly, courteous staff. Dentists are awesome. A+++

Cathy Ripley

★★★★★ Jan 25, 2017

Pat Battipaglia

★★★★★ Nov 28, 2016

I've been going to Gentle Dentistry since 1980 and the entire staff are fantastic. The doctors handle any dental problems I encounter with utmost respect and professionalism. Great job by all!! Thank You Pat

Gregory Grushko

★★★★★ Sep 22, 2016

Bill Topp

★★★★★ Dec 26, 2014

I've only had Rita Sands and Joann Cassimatis work on me. Rita is a treasure, exceptionally competent and careful. Joann has done several procedures beyond simple fillings and I've been very happy with the results and have had no problems years later. I would certainly recommend these individuals to anyone.